How do I access meals through my Home Care Package?

How do I access meals through my Home Care Package?

About Cookaborough for Home Care Package (HCP) Recipients

Cookaborough supports HCP recipients to access rebated meals from local food businesses.

We provide a directory of local food businesses and make it easy for HCP recipients to access funding for freshly made home cooked / ready made meals. The food businesses on the platform are passionate about supplying older Australians with small-batch, locally-produced meals.

Start by signing up with Cookaborough, find a participating food business servicing your area, add your Care Provider's details and once approved, you will then be able to order meals and only be required to pay 30% of the meal cost upfront.

How to access meals through your Home Care Package

Step 1: Login to or create a Cookaborough account 

Go to https://cookaborough.com.au/ and click Log in in the top right hand corner of the screen.
Enter your email address, or login/sign up using your Google, Facebook or Apple profile.
Follow the steps to sign in or create an account if you haven't already done so.

Step 2: Browse and find participating Cooks

Put your address in:



Click on the HCP & NDIS heart icon to filter to food businesses that participate in HCP & NDIS programs:


Browse your results and click on the photo to see each Cook's site and menus (this will open in a new tab on your internet browser).

Step 3: Apply for approval from your Care Provider

When you find a Cook you like the look of, click on the HCP tab on their site:

 


Click on Add details


Enter your delivery address and your Care Provider's email address (put the email address in twice to confirm it's correct) and click Continue:



Then click Request approval:



Step 4: Wait for your approval

You will be notified by email once your Care Provider approves the application. Please note the approval process may take a few days depending on your Care Provider. If you haven't received confirmation within 48 hours, we suggest you contact your Care Provider to follow up.

Step 5: Order meals

After you have received the approval email, you can start ordering meals and only pay 30% of the cost upfront. 

Go to https://cookaborough.com.au/ and click Log in in the top right hand corner of the screen.

Click on your Cook at the top of the screen and place an order. 

Additional Information

Need more help? Contact Cookaborough Help